Returns & Complaints

How to Return

You can register a return or complaint by sending an email to bagge.service22@gmail.com.

Contact Us

Packaging

Items must be returned in their original packaging.

Refund

In case of withdrawal, the product price and the original shipping cost will be refunded, according to the law.

Exemptions

For hygiene reasons, some products (e.g., headphones) cannot be returned if the seal/packaging has been broken.

Documentation

The customer can document defects with photos, audio, or video.